ttk11 Privacy Policy

ttk11 ("we", "us", or "the platform") operates a trusted online entertainment and betting platform for users in Bangladesh. This Privacy Policy ("Policy") provides a detailed description of how your personal information is collected, used, stored, disclosed, and kept secure.

By visiting our website ttk11.cam, registering an account, or using our services, you are considered to have given your consent to the terms set out in this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our platform.

This Policy applies to all registered members of ttk11, guest users, and any person who interacts with our platform in any way.

ttk11 may collect the following types of information:

2.1 Information You Provide Directly

When you open an account or use our services on our platform, you voluntarily provide the following information:

• Full name and date of birth (for age verification — only persons aged 21 and above may register)
• Valid email address and mobile number
• National ID card or passport details (when identity verification is required)
• Financial transaction information — records of deposits and withdrawals made via bKash, Nagad, Rocket, Upay, or bank transfer
• Messages or complaints sent to our customer support

2.2 Information Collected Automatically

The following information may be collected automatically while you use our platform:

• IP address and device type (mobile, tablet, or desktop)
• Browser type and version
• Page visit data, session duration, and navigation patterns
• Information collected through cookies and similar tracking technologies
• Gaming activity logs — bet amounts, win and loss records, etc.

2.3 Information Received from Third Parties

In some cases, we may collect information from approved third parties for the purposes of identity verification or fraud prevention. Such collection is always carried out within the applicable legal framework.

ttk11 uses your personal information only for the following legitimate purposes:

• Account management: To handle registration, login, and account security.
• Identity and age verification: To complete the KYC process and confirm the user is aged 21 or above.
• Financial transaction processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Customer support: To resolve your questions, complaints, or requests accurately and promptly.
• Platform improvement: To analyse user experience and raise the standard of our services.
• Security and fraud prevention: To detect suspicious activity and ensure platform safety.
• Legal compliance: To comply with applicable laws and regulations.

We will never sell or transfer your personal information to third parties for marketing purposes without your consent.

ttk11 applies industry-standard technical and procedural measures to protect your personal information:

4.1 Technical Security Measures

• SSL/TLS encryption: All data exchanged between your browser and our servers is encrypted.
• Encrypted database: All sensitive information stored is protected with encryption.
• Firewall and intrusion detection systems are kept active.
• Regular security audits and vulnerability assessments are conducted.

4.2 Data Retention Period

Your information will be stored for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for the applicable period to meet legal obligations, maintain financial records, or resolve disputes.

4.3 Password Security

Your account password is never stored in plain text — it is always protected with a strong hashing algorithm. Our staff can never see your password and will never ask for it.

ttk11 may share your information with third parties in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management. These providers are given access only to the information needed to complete the specific service and are bound to comply with our privacy standards.

5.2 Legal Requirements

We may be legally required to disclose your information to fulfil a court order, a lawful request from law enforcement, or a requirement under applicable law.

5.3 Fraud and Crime Prevention

If financial fraud, money laundering, or other illegal activity is suspected, we reserve the right to transfer the necessary information to the relevant authorities.

5.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may form part of the transferred assets. In such cases you will be notified and the terms of this Privacy Policy will remain in effect.

ttk11 uses cookies and similar technologies to improve user experience and ensure platform functionality.

6.1 Types of Cookies

• Essential cookies: Required for core website functionality — login sessions, security tokens, etc. These cannot be disabled.
• Performance cookies: Collect usage statistics for the site, which help us improve our services.
• Functional cookies: Used to remember your preferences (language, time zone, etc.).

6.2 Managing Cookies

You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may cause some platform features to not work properly.

As a registered user of ttk11, you have the following rights:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of any inaccuracies in your information.
• Right to erasure: In certain circumstances you may request that your personal information be deleted (where no legal obligation requires its retention).
• Right to object to processing: You may object to the use of your information for specific purposes.
• Right to data portability: You may request your account information in a structured format.
• Right to withdraw consent: Where your information is processed on the basis of your consent, you may withdraw that consent at any time.

To exercise any of the above rights, contact us at [email protected]. We generally aim to respond to your request within 30 days.

ttk11 provides services only to persons aged 21 or above. We do not knowingly collect information from any person under the age of 21.

Age verification is mandatory during registration. If we learn that a minor has registered using false information, that account will be closed immediately and the collected information will be deleted. If a parent or guardian suspects that a minor has registered, please contact [email protected] without delay.

Our servers and data processing operations may be conducted in various countries. When your information is transferred outside Bangladesh, we still ensure that the transfer is secure and carried out in accordance with the standards of this Privacy Policy.

Before sharing data with any third-party provider, we confirm that they also maintain adequate data protection measures.

ttk11 reserves the right to update this Privacy Policy from time to time. For any significant changes, we will:

• Update the "Last updated" date at the top of this page.
• Send a notification to registered users by email or on the platform.
• Display a clear notice on the platform for major changes.

If you continue to use the platform after any changes, you are considered to have given your consent to the revised Policy. We therefore recommend reviewing this Policy periodically.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our privacy team:

• Email: [email protected]
• 24/7 live chat support — available after logging in to the platform

We take all privacy-related requests seriously and aim to respond as quickly as possible.